Frequently Asked Questions
Shopping help
Common questions about delivery, local currency, product issues and contacting iradii.
How much is shipping?
Economy Shipping is $4.99 for eligible orders below $49.99 USD, and free for eligible orders of $49.99 USD or more. Final delivery options and charges are confirmed at checkout.
How long does delivery take?
Estimated delivery is 15–30 days for Economy Shipping. Actual transit time may vary.
Can I shop from my country?
We serve eligible destinations, with a focus on North America, Europe and Australia. Enter your shipping address at checkout to see available delivery methods.
Can I pay in my local currency?
Local currency display or payment may be available depending on your region and the supported checkout payment method. The final amount is shown at checkout.
What if my item arrives faulty or incorrect?
Contact iradii@aikework.com within 30 days after delivery. See our refund and warranty information for next steps.
How do I contact customer support?
Email iradii@aikework.com, or use the contact form.